Should you receive an incorrect or faulty product please immediately contact us and return the product within 14 days of purchase. You have 3 months to use your store credit. Store credit will allow you to purchase any item online. You are liable for the costs of the new item to be shipped.Īny change of mind or incorrect sizing returns on full priced product will be offered a credit or exchange for the returned item. If the new item is of higher value the difference will be on the new invoice. If you request an exchange, you will receive an email of the exchange order once we receive your parcel. Items must be returned in their original packaging to keep them fresh and clean. Items must be returned unworn, unwashed and in an otherwise unused condition with all original tags/labels attached. You are responsible for any costs associated with returning the items to us. Any change of mind or incorrect size returns will receive a credit or exchange. You can place a new order if a replacement size, colour or alternative items are required. In your return form, please let us know your reasons for return. You must return the items within 14 days of receiving your order for a credit or exchange. Please contact us for further return enquiries. *We do not accept returns or exchanges on any sale or promotional items (including coupon promotions). We will do our best to reserve new sizes/styles if they are available. Please contact us to discuss about your return. Please fill in the return form on the back of your invoice/receipt slip and send it back to us with the item(s) (in their original condition). Please collect your order within 3 days, if orders not collected within 5 days, the orders will be cancelled and refunded.
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